FAQs for Small Group Trips
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How do I reserve my spot?
A deposit is required to reserve your place on an Acacia Tree Travels small-group journey. Deposit amounts are listed on each trip page. Once registration is open, you'll be able to complete your traveler information and submit your deposit through our secure registration system.When is the final payment due?
Unless otherwise noted for a specific trip, the remaining balance is due 120 days before departure. You may also pay your balance earlier if you prefer.What happens if I need to cancel?
Cancellation fees depend on how close to departure you cancel. Please review our Booking Conditions page for complete details.Is my trip guaranteed to depart?
Our small-group journeys require a minimum number of travelers to operate. We will let you know when the minimum has been reached and the trip is confirmed. Please do not purchase non-refundable airfare until Acacia Tree Travels confirms the trip and provides recommended flight information. -
I'm traveling by myself. Can I join?
Yes. You do not need to know anyone else in order to join an Acacia Tree Travels small-group journey. Many travelers join small-group trips on their own.Will I have to share a room?
Trip prices are based on double occupancy. If you're traveling with someone, you may choose to room together. If you're traveling on your own, you can be matched with a roommate or choose a single room for an additional fee. Single-room supplements vary by trip.How much free time will we have?
Our trips are thoughtfully planned, but we don't schedule every minute of every day. There will be opportunities along the way to rest, wander, shop, enjoy a café, or explore on your own. -
Can you accommodate dietary restrictions or food allergies?
Yes! Please let us know about any dietary restrictions or food allergies when you register. We’ll work with our local partners throughout the trip to accommodate your needs and make sure there are appropriate options available.
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Are international flights included?
No. International airfare is not included unless specifically stated on the trip page. This allows travelers to choose the airline, routing, departure city, or use points or miles that work best for them.Can you help me book my flights?
Yes. As a travel advisor, I can help you review flight options and make sure your arrival and departure times work with the trip itinerary.What if I want to arrive early or stay longer?
Absolutely. If you'd like additional time before or after the group journey, I can help with lodging and other travel arrangements. Additional costs are not included in the trip price. -
How active are your trips?
Each journey is different. Acacia Tree Travels trips often include walking, hiking and other outdoor activities, and some destinations may involve uneven terrain, stairs or longer travel days.Do I need to be very physically fit?
You don't need to be an athlete, but you should review the activity information for your particular trip. If you're unsure whether a trip is a good fit for your mobility or activity level, contact me before registering and we can talk through the itinerary.Can you accommodate mobility needs?
We want our trips to be as accessible as possible. If you have mobility or accessibility needs, please contact me before booking so we can talk through the itinerary, accommodations and activities and determine what adjustments or support may be available. -
Do I need travel insurance?
Travel insurance is strongly recommended. Coverage should include trip cancellation and interruption as well as medical coverage while traveling.If you'd like help finding travel insurance, Acacia Tree Travels can provide policy options for you to review and purchase, but you are always welcome to purchase coverage from another provider.
What happens if I become sick or injured during the trip?
Your trip leaders and local partners will help you access appropriate medical care and assist with necessary logistical arrangements. Any medical expenses or additional travel costs are the traveler's responsibility and may be eligible for reimbursement through travel insurance. -
What happens after I book?
You'll receive information leading up to departure to help you prepare for the journey, including flight guidance, packing information, destination details and other practical information. Your itinerary and important travel documents will also be available through our travel app.Will I meet the group before we travel?
Yes. We'll connect online before departure so travelers can meet one another, ask questions and go over important trip information before we leave.

